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17.06.2024
Senior Training & Quality Manager
Cape Town
... management of a team of Customer Service Learning and Quality experts, with a strong and proven track record of driving and managing performance in the Quality and Learning field.This role is ideal for a self- motivated, energetic and enthusiastic Learning & Development leader with a passion ...
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TeleTech Holdings, Inc.
25.06.2024
Employee Engagement Lead
Cape Town
... management, identify areas to improve processes, make suggestions, and manage incentive budgets while participating in weekly meetings to review reporting, proposals and presentations. You’ll contribute to the success of the team and business as you bring your creative passion to build a ...
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TeleTech Holdings, Inc.
25.06.2024
Team Lead, Service Delivery
Cape Town
... management experience? In this role, you’ll support and motivate your team to make sure they’re on track to meet goals. You’ll work to answer associate’s questions, issues, and customer escalation while ensuring quality customer experience on every call as you’re the first line manager for your ...
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TeleTech Holdings, Inc.
23.06.2024
Call Center Operations Director
Cape Town
... management experience ideally within a BPO • Continuously promote a performance-driven culture and always work towards reaching for amazing • Mentor and inspire others • Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks • Customer ...
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TeleTech Holdings, Inc.
24.06.2024
Call Center Operations Director
Cape Town
... management experience ideally within a BPO• Continuously promote a performance-driven culture and always work towards reaching for amazing• Mentor and inspire others• Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks• Customer ...
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TeleTech Holdings, Inc.
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